Privacy Policy

Privacy Policy

UK Legal Services

UK Legal Services is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, complete an enquiry form, request a quote, or use our services.

Business Information

UK Legal Services
LEA Financial Services
6 Keppel Place
Plymouth
Devon
PL2 1AX

Telephone: 01752 561 981
Website: https://www.uk-legal-services.co.uk/

Information We May Collect

We may collect personal information when you contact us, complete an enquiry form, request a quote, or communicate with us by telephone, email, website form or another method.

This may include:

Name
Email address
Telephone number
Postcode
Message details
Service requirements
Information relating to personal, business, commercial or legal service enquiries
Website usage information
IP address
Browser and device information

Where you request help with services such as appointing a solicitor, preparing a will, stamp duty support, company incorporation, trademark registration, capital expenditure support, funding or protection services, we may collect additional information relevant to your enquiry.

How We Use Your Information

We may use your personal information to:

Respond to enquiries
Provide quotes
Contact you about your request
Introduce or refer you to relevant service providers where appropriate
Help arrange access to legal, financial or professional services
Manage customer and enquiry records
Improve our website and services
Monitor website performance
Meet legal, tax and business administration requirements
Protect our business and website

Lawful Basis For Processing

We process personal data under one or more lawful bases, including:

Contractual necessity, where we need your information to respond to your request or take steps before providing services.

Legitimate interests, where processing is necessary to operate our business, respond to enquiries, manage customer relationships and improve our services.

Legal obligation, where we are required to keep records or comply with legal, tax or regulatory requirements.

Consent, where you have given permission for a specific purpose, such as optional marketing or non-essential cookies.

Sharing Your Information

We do not sell personal data.

Where necessary, we may share your information with trusted third parties, including professional advisers, solicitors, financial service providers, mortgage or insurance providers, service partners, IT providers, website providers, accountants, legal advisers, regulatory authorities or third parties you have authorised.

Where we refer you to a third-party provider, that provider may become responsible for how they handle your personal data. You should review their privacy information before using their services.

Third-Party Services

The website refers to services and partners including solicitor sourcing, will writing, company incorporation, trademark registration, capital allowances, funding and protection services. Where you choose to engage with a third party, their own terms, privacy notices and data protection practices may apply.

Cookies And Analytics

Our website may use cookies and analytics tools to understand how visitors use the website and to improve performance. Please see our Cookie Policy for more information.

Data Security

We take reasonable steps to protect personal data from unauthorised access, loss, misuse, alteration or disclosure.

These steps may include secure systems, restricted access, password protection, careful handling of enquiry records and appropriate website security measures.

Data Retention

We only retain personal data for as long as necessary for the purpose it was collected.

Enquiry records may be retained for business administration, legal, tax, accounting, complaint handling and record-keeping purposes.

When personal data is no longer required, it will be securely deleted, destroyed or anonymised where appropriate.

Marketing Communications

We will only send marketing communications where legally permitted.

You can ask us to stop sending marketing messages at any time by contacting us.

Your Rights

Under UK data protection law, you may have the right to:

Access personal data we hold about you
Request correction of inaccurate data
Request deletion of personal data in certain circumstances
Request restriction of processing
Object to processing
Withdraw consent where consent has been used
Request data portability where applicable

To exercise your rights, please contact us using the details above.

Complaints

If you are unhappy with how your personal data has been handled, please contact us first so we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website.